5 Key Principles of Small Business Management Part 2

Published by:

As explained in the first part, it may seem excessively simplistic

to do so, but the principles of getting control over the day to day

management of the business can be distilled in 5 simple principles

which are in order:

  1. – Get Serious
  2. – Balance the Load
  3. – Tool Up for the Job
  4. – Focus your Activities
  5. – Outsource (what you can)

Part 1 covered the first two of these principles, the following

sections examine the remaining three in more depth.

3 – Tool Up for the Job

This will seem to be self evident, but is often neglected in some

pretty critical ways – usually for perceived cost saving


The question to ask is: “is not spending this money,

actually costing me money?”.

A classic example is the computer and the excuse of “I have

a computer already so I don’t need to buy one”. The mistake

often made is one of using an older machine loaded with family

photographs, instant messaging software, poorly protected and loaded

with viruses.

This situation will just eat fee earning time and is an accident

waiting to happen – especially if your business based backups are not

100% and the hard drive fails.

Better to start with a dedicated machine with up-to-date software

and a solid backup solution (can be just a portable external drive)

that you use consistently. Additionally this machine should be used

for nothing other than business purposes.

This is of course part of the getting serious mind set and, if you

are working at home, put the machine in a separate room with a

separate phone, desk, fax, filing cabinet etc.

Of course there is more to delivering a service than computers,

but the principle of not working around your equipment is the

key. If you are spending time waiting for the equipment to do

something, you should evaluate exactly what this lost time is costing

you. This time is called Opportunity Cost and it can be simply

calculated as follows:

(Hourly Charge out Rate) X (Lost hours waiting / working around


If you do this calculation for one week’s worth of waiting

or working round time, you may well realise that not spending

one or two hundred pounds could be costing you thousands.

A further error could be not investing in management and

administration software such as such as ProQuin (see:


Software like this will not only put control into the business, but

save you hours of administrative time.

4 – Focus your Activities

In part 1 I mentioned the need to fit in sales activities into the

working week and one of these could be a networking event. You

will quickly learn (I hope) that there are networking events and

there are networking events.

Some events are well organised and highly focussed on ensuring

attendees are doing business with each other, but many are cynically

put together and a successful outcome from attendance can be a

lottery. Remember, it is more likely that people will be attending a

networking event to sell rather than buy. Therefore, you will often

find yourself in conversations where the other person is much more

focussed on telling you about their offering rather than listening to

you about yours.

Networking events can eat time. If you are not careful about which

ones you attend and how you use them you can lose hours of valuable

time each week for little or no benefit.

Like the issue with tooling up correctly you always need to

calculate the opportunity cost of networking, meetings and

follow up activities.

Focussing your activities in this regard means focussing on the

money. Whether this be networking, sales presentations, joint

ventures, training courses, information seminars, expert

consultations or whatever, if you cannot see a direct link to short

to medium term earnings it is likely that, as a small business

person, you should not be involved.

5 – Outsource (what you can)

The last, but not least, principle in terms of getting control

over your small business is to outsource whenever possible. This

means in all areas, i.e.: delivery, administration and sales. The

reason why you need to consider this is that outsourcing can extend

both your personal time and the reach of the business overall. It

will give you the time to work on the business instead just

working in the business.

It is counter intuitive to say so, but outsourcing service

delivery can make sense – especially on start up. If you can find

individuals who will price work at 75% or below of your normal

selling price, then outsourcing can make sense, leaving you free to

concentrate on a greater percentage of sales work in your weekly

schedule while still effectively earning. This will allow you to

develop a sales pipe line and decide how much work you will do and

how much you will farm out.

Administration outsourcing is more widely accepted with

outsourcing for things like accountancy more being readily and widely

taken on board.

Sales is by far the hardest things to outsource. There are plenty

of companies and individuals out there claiming to do this, but it is

always a huge risk, especially if you have any intellectual property

to protect. Be prepared to give a large percentage of the sale in

commissions – especially if using freelance sales agents.


Although by no means the full story, the above 5 principles of

small business administration, management and control provide a solid

basis to get started and make your business grow.

Managing The Most Important Assets Of Your Organization

Published by:

Every organization shapes, persists and progresses due the efforts of humans incorporated within it. The people are, and possibly will always be, the most important asset of any organization. In today’s management world, employees are aptly referred to as Human Resources. Human resource management (HRM) is both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce.

Academic Theory of HRM

The basic premise of HRM as an academic theory is that humans are not machines. People are volatile and diverse creatures, coming together in a controlled environment of a workplace. Therefore there is a need to set up an interdisciplinary examination of people at the workplace.

HRM as a business practice

As a business practice, it is based on ideas and techniques developed to enhance worker motivation, productivity and performance. It is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.


The Human Resources Management (HRM) function includes a variety of activities, and key among them is planning and deciding your staffing needs, recruiting employees to fill these needs, training the best employees, ensuring they are high performers, and dealing with performance issues. Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies.

Workforce planning: The foundation stone of effective management is planning. It is the first step to achieving quality in any organization-big or small. Most organization require Human Resource Planning wherein

  • Change can be easily incorporated
  • Assumptions can easily be modified
  • Organizational fluidity is recognized around skills
  • Flexibility in supply can be easily included

To operate such systems, organizations need:

  • appropriate demand models
  • good monitoring and corrective action processes
  • comprehensive data about current employees and the external labor market
  • An understanding of how resourcing works in the organization.

Recruitment: Sometimes separated into attraction and selection, this process entails attracting qualified personnel to the organization, testing their compatibility and placing them within the organization in required roles. The key to recruiting excellent personnel is to target all time, energy and effort at recruiting employees who would be a commendable addition to your organization. You could start by answering these questions

  • Who are you looking for?
  • What is the core competencies required for the job?
  • What are your values and principles as an organization?

The answer to these questions may facilitate the formulation of an effective recruitment plan.

Skills   management : It is the process of determining the skill that a  job  requires, skills of existing employees and any gaps between the two.

Employees – As a result of skills  management , employees would be aware of the skills their  job  requires, and any skills gaps that they have. Depending on their employer, it may also result in training to bridge some of those gaps.

Line managers – Enables managers to know the skill strengths and weaknesses of employees reporting to them. It can also enable them to search for employees with particular skill sets.

Organization – A comprehensive view of the skills and skills gaps enables planning for the future against the current and future abilities of staff, as well as to prioritize areas for skills development.

Training administration: Training and development is usually undertaken to bridge skill gaps; or

  • When a performance appraisal indicates performance improvement is needed
  • To gauge the status of improvement so far in a performance improvement effort
  • As part of an overall professional development program
  • As part of succession planning to help an employee be eligible for a planned change in role in the organization
  • To test the operation of a new performance management system
  • To train about a specific topic such as communication; computer skills; customer service or quality initiatives.

The major contribution of training is the elimination of a skill gap, if any. Its general benefits include:

  • Increased job satisfaction and morale among employees
  • Increased employee motivation and efficiency in processes, resulting in financial gain
  • Increased capacity to adopt new technologies and methods
  • Increased innovation in strategies and products
  • Reduced employee turnover
  • Enhanced company image
  • Risk management, e.g., training about sexual harassment, diversity training

Compensation  management : Compensation is payment to an employee in return for their contribution to the organization, that is, for doing their  job . The most common forms of compensation are wages, salaries and tips. Professional,  management  and other types of skilled  jobs  are classified as exempt. Exempt jobs get a salary, that is, a fixed amount of money per time interval, usually a fixed amount per month. It’s not uncommon for exempt positions to receive higher compensation and benefits than non-exempt jobs. Unskilled or entry-level jobs are usually classified as non-exempt. These jobs usually get a wage, or an amount of money per hour. They also get paid over-time, that is, extra pay for hours worked over a week or on certain days of the week or on holidays. Each job must have the same pay range for anyone performing that job, that is, one person cannot have a higher maximum pay than someone else doing that same job.

Employee benefits administration: Benefits are forms of value, other than payment, that are provided to the employee that typically refers to retirement plans, health life insurance, life insurance, disability insurance, vacation, employee stock ownership plans, etc. Benefits are increasingly expensive for businesses to provide to employees, so the range and options of benefits are changing rapidly.

HR Performance Management: Comprises of objective setting, appraisal and elements of skills management, development planning and compensation management

Industrial relations: Refers to the relationship between the workers, usually represented by a union, and the management. This involves forming labor policy, overseeing industrial labor relations, negotiating collective bargaining agreements, and coordinating grievance procedures to handle complaints resulting from disputes with unionized employees. The director of human resources also advises and collaborates with the director of industrial relations, other managers, and members of their staff, on these aspects and more.


If the Human Resource Department of your organization believes that its job must be to control the employees from surfing the Internet for personal purposes, or determining if they stay one hour more or less in the office and not working, that means it is not doing what it should: establishing a vision, defining concrete objectives for each employee, giving them tools and motivating and implying them in the achievement of those goals.

MBA Business Management Program

Published by:

What is a MBA Business Management Program?

Today, more and more graduates of business courses are considering the benefits of a MBA Business Management Program. Not only it is a sought-after degree, it also opens you opportunities that you thought impossible to reach.

A MBA Business Management Program is sometimes referred to as “General Business Management MBA Program”. For the obvious reason that within the course of this program, you’ll be learning business in general. There are management programs that are specific in one area or field. For instance, Health Care Management-graduates of this program will normally render their services in hospitals and in other health care facilities and organizations. The same concept applies to graduates of Hospitality Management who are most likely going to land on hotels, restaurants or maybe hospitals too. Your MBA Business Management Program, though, will not just widen your areas of future opportunities; it will also give you the necessary training for all managerial types.

If you’re thinking of enrolling under a MBA Business Management Program, it may help if you already have these basic skills-strong communication and critical thinking skills; ability to be flexible and versatile during plan modifications and even when interacting with different people; ability to understand complex materials and weigh variables to come up with a sound decision; and lastly, the inner drive to deliver and offer services at the best way possible, ensuring that at the end, client satisfaction is met without compromising profitability rate and over-all business.

Your MBA program will be focused on providing you valuable resources and adequate training regarding the arising businesses of today. Unlike your bachelor degree, your MBA will mainly delve into practical skills and expose you to the actual world of business.

With a MBA BM Program, expect to learn the following:

• Economics- focuses on economic analysis, concepts of scarce resources, the subject of supply and demand and maximizing profit and market structure.

• Business Law- focuses on topics that concerns the legal system as it applies to the business world.

• Human Capital   Management – focuses on personnel  management ,  job  analysis, career development of your employees, performance appraisal and other managerial qualities applied under the human resources department.

• Business Ethics- focuses on ethical dilemmas and integrating ethical practices during decision-making.

• Accounting- focuses on financial statements, cost allocation, cost behavior and budget costs.

The above list of major courses is the typical focus of your master’s business management program. On top of these, your leadership skill is also another thing that you’ll be enhancing during your master’s education. In business, being a good leader can bring you at the top of the industry pyramid. Not only will it open you a variety of job options to choose from, it will also be a good asset if you want to keep your job, get promoted or stay at the top.

Manage Client Perceptions Before They Manage Your Business

Published by:

60 seconds is not a long time. Yet that is all it takes for a customer to gain a quick perception of your store and of you. This perception then becomes a reality to the customer. All in 60 seconds. It doesn’t seem like much of a chance.

Yet, if we know it only takes that amount of time, why don’t we manage that time better? What can you do to make the most impact possible in the shortest amount of time? What can you do to make your employees embrace making a positive impact?

Just do three easy steps:

Step One: Managing the visual perception

Start by looking at your company with a clean set of eyes. What do you see? Is the first impression clear? Cluttered? Is it visually appealing? What about the uniforms you use? Do they wear well? Do they look nice? Do they “fit” the image of your store? Don’t make the mistake of dressing like your customer. Instead dress for how you want the customer to view you.

Take Action: At your next meeting, have your employees list 10 words they would like the customers to use to describe your store. The words should describe the feeling one gets when they enter the store. For example: Kind, courteous, impeccable, professional, caring, down to earth… Once you have picked your 10 words have the employees look at the store, dress, policies and attitudes so they can describe what they need to do to fit those 10 words. Many of our clients post these words by a full-length mirror in a back room.

Step Two: Managing How a Person Hears Your Message

Always keep in mind that there are four distinct communication styles and you can never step on the hot button of any or you will stop the other person from listening to you.

  • The Connector will always want to do a good job, give lots of detail when speaking, be loyal and hardworking. His hot button is stability and he gets this through personal courtesies. If you must do any constructive criticism, give it privately. Notice their work and praise them.
  • The Networker is high energy, goes in a million directions at once, sees the big picture but usually is poor at following through on details. Her hot button is recognition and she gets this by being people oriented. Give praise publicly and praise their work. Help this person unleash their creativity.
  • The Producer is bottom-line oriented, hard working, abrupt and goal oriented. His hot button is power and he gets this through control. This person will thrive the more freedom you give them to implement things and take charge. If young, be aware that they might not have the maturity to realize when they have crossed the line with people in being too assertive. This person will get angry if you publicly criticize them. This person will love contests.
  • The Analyzer is focused, organized, and precise. They believe you do things right or don’t do them at all. Her hot button is accuracy and she gets it through data. This person will do best with detailed instructions of what to do, when to do it and why they are doing it. They usually will not be big chatters with customers. Make sure you notice their precision and be patient with training them, as they will want to know the “why” of everything you ask them to do.

Step 3: Phrase Your Message to Shatter Barriers

The next thing you need to do is look at the messages you send to employees and customers. What are the written messages a customer sees right away? Are they positive? Or are they negative? Can you rephrase any of them to make them more positive?

Be creative when making your signs. One hotel was having a problem with people stealing towels. Instead of putting up a sign saying, “Please don’t take the towels.” They made up a cute sign saying, “We are a little family hanging here for your use. Please don’t take any of us out of this room, as we are very attached to each other. We do, however, have some cousins down in the gift shop who love to travel. They would be happy to go home with you!” They said the number of towels being stolen virtually stopped and they had numerous customers asking if they could take a copy of the sign home with them! Use Outcome Thinking® to get people to listen to you without feeling judged. Take in to account the person’s personality style and then try to speak from that perspective. Always make sure you believe the best in others and that every conversation you have adds value to that person.

Take Action: Challenge employees to think how you can creatively phrase things to get customers to chuckle rather than get upset. You might even want to run a contest for this.

As a manager or owner, always ask, “how can I appeal to the lighter side of this issue and still make my point?”

Pulling it together

When you pull these three elements together you can create powerful teams that focus on the customer. Challenge your team to use their natural talents to drive business and push you to new heights. If you use these steps and you allow your people to tell you how to manage them, you will find that your employees become empowered. They will treat the customers the same way they feel you treat them-which will be like gold.

Workforce Management: A Competitive Advantage

Published by:

Workforce Management is one of the practices followed by the human resource management department of any organization. It is important that the employees hired hold the correct set of skills required for the job.

Workforce Management covers a wide range of processes that are related to employee development and other activities needed by the organization to maintain and develop an effective workforce. Many organizations forget that hiring employees in an effective way can help them improve the organization’s image and standards.

Companies usually recruit many new employees in one month and train them aggressively for some time. Later, these employees are fired during or after the training. This technique is followed by many companies and usually these companies do not have a very good reputation in the market. Such companies are not utilizing the proper human resource practices and are not employing the proper recruitment and selection process. These organizations find themselves at a competitive disadvantage because of such reasons.

It is important to first figure out exactly what the job requires from the employee before hiring one. There are many different ways of doing that. Once the employee has been hired, it is important that they be put through proper training before they are sent in the jungle.

The employees or the organization’s workforce is an important strategic element for the organization’s growth. Therefore it is important that for employers to use workforce management as a competitive advantage. Having the workforce as a competitive advantage can be challenging especially if:

• There are no standards to define the tasks that the workforce has to follow

• There is a lack of operational parameter visibility leading to ad-hoc scheduling

• There is no performance benchmark so there is a limited scope of improvement in productivity.

The challenges can be overcome by employing a workforce management system that is effective and brings out the best in your employees. Very few people are found to say that they love their job and are happy to wake up and go to work. Proper workforce management has helped come up with a workforce system that is employee and organization friendly.

workforce management can be used as a competitive advantage by employers, by planning and organizing the employees and training them to bring out the best qualities they have. This competitive advantage can be achieved by:

• Making a job description and job specification that is clear and defined. Each department and designation will have a different set of requirements that the employee has to fulfill.

• Time should be divided according to the activities and then sub-divided according to the tasks in each activity. Some activities that require a lot of brain work cannot be timed but it is possible to compute a rough time requirement.

• Once the time is divided and the tasks are specified, the employees should be trained accordingly or should be informed of the time and activity log with a labor management application.

• Once the employees have started performing tasks according to the activity log, the performance should be timed and checked against the standard of the industry. Different percentages can be calculated to clearly understand where employees stand.

• The percentages can be modified to calculate activity and time based cost analysis. This can be used as an incentive to promote performance and hand out bonuses to employees who really deserve them.

Establishing a workforce that holds a competitive advantage over other organizations in the industry can help the organization to improve its productivity, decrease costs and increase performance in the long run.

5 Management Elements

Published by:

Management elements change from time to time. Basic Elements, however, have not changed for a long time. Recently, even these basic elements have been affected due to development of Internet communication.

If one has involved in company management, he might have learned that there are 3 important resources of company management. i) People (basically employee, or Human Resources), ii) Products, and iii) Money (Fund, Capitals, Expenses, or Spending)

The resource can look like a triangle. They are interactive each other. It goes without saying the importance of people for business. It is quite self-explanatory model, including money and products. Now these Management Elements are changing to be “5 Management Elements” instead of basic 3.

It appears the importance of these 3 elements has not changed much in Internet age. One can call them classical management elements. They are there in the new model. What are 5 elements, then? Because of the change of communication media, centered on Internet, people’s mind, business behavior, available business tools, market elements, or management resources are no longer 3.

One needs to understand the following 5 elements of management and make use of them, in addition to legacy 3 elements. 4th is “Information”. 5th is “Branding”. Now the elements look like satellite system. Center, like the Sun, is “People”. Satellite planets going around the “People” are “Information”, “Branding”, “Products”, and “Money”.

Obviously, 5 elements model replaced 3 elements, since no one can ignore the power of “Information”, through Internet. Branding is no longer only for a big organization with a lot of money. People can easily band themselves through broadcasting tools in Internet. In this way, the importance of “People Elements”, namely Information and Branding, are increasing in management and marketing models. People do not have to spend large amount of money for Information and Branding. The ones who can manage information and brand will win the next game.

Business is a series of action helping others. Still, “People” is always the center of these elements or any other factors in business. This basic is unchangeable. Business or selling is a mechanism or ruled game. Who makes this mechanism moving? Who participates in the game? PEOPLE does. The Idea was that People being the center of the entire operation managing “Information” and “Brand” promote the flow of “Products” and “Money”.

The difference, from the traditional 3 elements model, is “People” is not sitting on the top of other elements, but accessing and utilizing all other 4 elements. “People” is not necessarily the master. They are still the center of all the elements. Instead of “People” are equally positioned in legacy 3 elements model, in the new model, “People” is the center and access all other elements. In the period of change, “People” element increases its value and importance, gaining more tools and resources.

Health & Stress Management

Published by:

Stress management is not only an urgent need in today’s fast-paced lifestyle, but an important factor in both physical and mental health. It is a psychological approach which teaches people, skills to cope with anxiety and stress.

It is all about understanding where your stress is coming from, and finding ways to alleviate it, and also to manage your life so that it becomes easier and more enjoyable.

Stress management is the application of methods to either reduce stress or increase tolerance to stress. It needs to be practiced regularly is the most effective when practiced regularly.

Managing stress means our ability to maintain control when situations, people, and events make excessive demands on us. It is a key to happiness. It is your ability to effectively manage the pressures you feel at work and at home. It is about knowing your limits.

A complete nutritional approach, combined with proper fitness maintenance and stress management is most important.

Stress management is the application of methods to either reduce stress or increase tolerance to stress.

Here’s why managing your stress is important: stress wears your body out and can kill you.

Workplace stress management is a great way of making sure that you can get through the workday in peace and then go home with little or no stress weighing on your mind.

The key to stress management is to determine the right amount of stress that will give you energy, ambition, and enthusiasm versus the wrong amount which can harm your health and well-being.

One of the first rules of effective stress management is positive thinking and behavior.

Exactly how exercise helps in relaxation and stress management is not clear. At work, stress management is a breeze when you let employees take on tasks that fit their skill and interest.

Another strategy for stress management is to live in the moment. But it is not about putting yourself first at the expense of your family and clients. Fortunately, stress management is largely a learnable skill.


Stress is your response to any physical, emotional or intellectual demands. Stress management includes following a healthy diet, getting regular exercise, and making time for uninterrupted relaxation.

Nutrition is one area where stress can be reduced most effectively, because we eat every day at least 3 times a day, so even the smallest of changes could bring about significant benefits.

Stress is a normal part of life. It is an unavoidable consequence of life and it is not something exclusive of the human beings, because the animals also have it.

Stress is the answer of the body in response to external conditions that are perceived as dangerous, worrying or irritating.

Although we can’t eliminate stress, we can all do a better job in managing it. Symptoms of stress can be either behavioral or physical. And some people who have a chronic illness may find that the symptoms of their illness flare up under an overload of stress.

In the alternative, if stress is more the result of one’s lifestyle, eliminating the stress causing factors and / or gaining healthful insight on how to alleviate stress the right way might just be the best thing for an individual to do for themselves.

More recently, however, it has been argued that external circumstances do not have any intrinsic capacity to produce stress, but instead their effect is mediated by the individual’s perceptions, capacities, and understanding.

The model breaks the stressor-stress link by proposing that if stressors are perceived as positive or challenging rather than a threat, and if the stressed person is confident that he/she possesses adequate rather than deficient coping strategies, stress may not necessarily follow the presence of a potential stressor.

The model conceptualizes stress as a result of how a stressor is appraised and how a person appraises his/her resources to cope with the stressor.

The model proposes that stress can be reduced by helping stressed people change their perceptions of stressors, providing them with strategies to help them cope and improving their confidence in their ability to do so.


Anxiety is stress, tension and strain brought onto one’s body and mind.

Anxiety may be due to feeling that one is not in control. These symptoms may manifest themselves psychologically as irritability, anxiety, impaired concentration, mental confusion, poor judgment, frustration and anger.

We are aware that people that suffer from Anxiety Disorders have problems mixing in social gatherings.

It is found that online chat, forums and even Voice Chat can be an excellent way to deal with Anxieties, because one avoids one of the big things many people with Social Anxiety are afraid of: Meeting people.

Stress-related disorders include a broad array of conditions, including depression, anxiety, dissatisfaction, fatigue, tension, aggression, substance abuse, impairment in concentration and memory problems.

Tranquilizers, antidepressants, and anti-anxiety medications account for one fourth of all prescriptions written in the USA.

Exercise can help to relieve stress, tension, and anxiety. By expelling your excess negative emotions and adrenaline through physical activity, you can enter a more relaxed, calm state of being from which to deal with the issues and conflicts that are causing your anxiety.

Exercise is one of the most important coping medium to combat anxiety and stress. Exercise may trigger a neurophysiologic high — a shot of adrenaline or endorphins — that produces an antidepressant effect. In some people it will create an anti anxiety effect, in others, a general sense of “feeling better”.

Frequent exercise is an effective treatment for anxiety and, according to some research, is as effective as psychotherapy in treating mild or moderate depression.

In various studies, researchers have found that exercise can decrease anxiety and depression, improve an individual’s self-image, and buffer people from the effects of stress.

Other researchers have found that light exercise, such as walking or swimming, decreases anxiety just as effectively as vigorous jogging does. (If you suffer from physical symptoms of anxiety such as gastrointestinal problems, sweating, palpitations, pacing back and forth, etc).

On the other hand, if your anxiety is caused by psychological causes such as worrying, difficulty concentrating, or intrusive thoughts, you may find more relief from mental exercises such as meditation, imagery, prayer or other form of mental relaxation.

Exercising too much may lead to a state of fatigue characterized by anxiety or depression, insomnia, and a loss of interest in personal life.


Symptoms of stress can be either behavioral or physical. Symptoms of despair and hopelessness may be experienced in Acute Stress Disorder and may be sufficiently severe and persistent to meet criteria for a Major Depressive Episode.

Symptoms of Acute Stress Disorder are experienced during or immediately after the trauma, last for at least 2 days, and either resolve within 4 weeks after the conclusion of the traumatic event or the diagnosis is changed.

These symptoms may manifest themselves psychologically as irritability, anxiety, impaired concentration, mental confusion, poor judgment, frustration and anger.

Some people who have a chronic illness may find that the symptoms of their illness flare up under an overload of stress. Common physical symptoms of stress include: muscle tension, headaches, low back pain.

If the stress symptoms persist during many days, it is reasonable to go to see a doctor or to request psychological support. Common physical symptoms of stress include: muscle tension, headaches, low back pain, insomnia and high blood pressure.


Effective stress management is a lifestyle and we must learn to incorporate into our daily lives. A commitment to live a healthier lifestyle should never take a back seat.

In the alternative, if stress is more the result of one’s lifestyle, eliminating the stress causing factors and/or gaining healthful insight on how to alleviate stress the right way might just be the best thing for an individual to do, for themselves.

Stress management is vital to being successful at work and living a healthy lifestyle. Stress management is steadily increasing in importance due to today’s busy and demanding lifestyles.

It’s Finally Here-Social Networking for Project Managers

Published by:

Project Managers and enthusiasts in the field now have a place to congregate online. The Project Management Learning Center (PMLC) is a Project Management oriented site that is poised to become the Internet’s fastest growing PM membership site. Through global membership, the PMLC will become a leading site for Project   Management  Knowledge,  Jobs , Discussion, Articles, Industry Sites and Social Network and much much more… The vision is to advance global Project Management prosperity by fostering innovation, enabling members’ careers and promoting community worldwide.

The PMLC promotes the process of creating, developing, integrating, sharing, and applying knowledge about Project Management and information for the benefit of humanity and the profession.

Members rely on the PMLC as a source of technical and professional information, resources and services. PMLC’s goal is to foster an interest in the Project Management profession, the PMLC also serves student members in pursuit of PMP Certification around the world.

Members have access to:

Conferences, Seminars and Events

Post or Locate upcoming Conferences, Seminars, Training Events, etc. in the Events Calendar Section.

PM Careers

Employers can list job posting to a highly targeted PM audience from around the world. PMLC members can review job posting and submit resumes on demand.


Review articles and lessons learned on PMP Exam Prep, take simulated PMP Exams or Register for Instructor Led learning programs with various Education Partners. Or post your businesses education activities for members to participate in.

Social Networking

Network Yourself in a PM Specific Community. Build a profile, link to other members, interact with other PM’s or PMP aspirants, instant message, post to discussion forums, write articles and Blogs, leave comments on existing articles and much more…


PMLC seeks to advance the arts and sciences of Project Management, promote awareness of the latest trends and technology in the field, and provide innovative services for the education and professional development of its members. PMLC members also receive exclusive member subscriptions and discounts on various Industry products and services.


As a member, you’ll have the opportunity to enrich the lives of others in the PM community, volunteer for leadership positions, or attend a conference to meet industry leaders and practitioners, encounter the latest research, and present your papers to an international audience.


PMLC career and employment resources offer great opportunities for our members. Whether you are a job seeker, consultant or entrepreneur, the PMLC Job Site offers you the edge you need to succeed. PMLC also offers courses from the top industry institutions at exclusive discounts for our members.

*The services offered through this site are listed, promoted and maintained by members

PMLC membership helps support the mission of promoting the Project Management profession. Membership also enables us to provide affordable student scholarships, funds programs for development of the PM profession and helps introduce PM related careers to young people around the world.

Membership Cost

$25 US Dollars per year

Debt Management

Published by:

How do you know that you are in DEBT? How do you know that you are really in deep DEBT? Do you think you need DEBT MANAGEMENT or DEBT CONSOLIDATION? This are the questions that most professionals will ask you about. If not, you will ask yourself this question. The true fact is that once you are interested even to pop into this web page, most likely you are in debt and you need advice on debt management or debt consolidation. The truth is you are not alone, you do not need any high tech software to give you a profound answer that you are in debt neither do you need to seek any credit repair guru to tell you,”you are in debt.” In this journey or articles that I am about to introduce, you will find that the table of contents are not named with different titles, they are just simply Debt Management and Debt Consolidation part 1, 2, or 3; this is because you have to follow our program right from the start and not jump straight into some chapters that interest you, eg. go right into chapter 3 and skip chapter 1. That WON’T WORK! You have to read all the chapters one by one.

But in order to go any further, you got to know this: no debt is too high for you to conquer. It is not impossible for you to turn your situation around and start living your life. No matter how dire the situation is, whether is a $2000 debt or a $500,000 debt, there is always light at the end of the tunnel. If you feel like ending your life at this instance because you feel that you just cannot get out of the hole, stop this moment and talk to someone about it, talk to a debt management expert, someone that can response to your questions. Always remember that you are not alone, there are more than 190 million Americans like you that own a credit card and the average debt is $9000. And that just does not include home loans and car loans, lots of people are living on debt and you are not alone. And they don’t send debtors to prisons, so snap out of it and brace yourself up.

Okay, fasten your seat belts, here we go. The journey to becoming debt free starts NOW! This is not a miracle pill that you take in and by the next day everything will be back to normal. It is a journey of commitment. Ever been to the gym, or going on a diet? The key to these success is commitment. You don’t go to the gym to bodybuild whenever you feel like to, or eat anything you like when you are on a diet, you have a program to go through. And in order to achieve results, you have to be committed to the program that is being laid down.

So the first thing to do is CUT UP YOUR CREDIT CARD! Yes, that’s right, cut it up. Don’t do it tomorrow, don’t do it next week, DO IT NOW! The reason why you have to cut up your credit card is because only then you will stop incurring more debts. You will never get out of debt if you continue to borrow, that is continue to pay from your credit card. Cutting up your credit cards does not mean closing your accounts, it is only plastics, you can reapply for a new card again.

From now on, you will be living back in the 70’s when credit card has not appeared on this earth to lure your temptations. Everything you buy or eat or even enjoy will be paid by CASH. In the beginning it will be difficult, b ut once you get use to it, it’s a breeze. So get use to it, you have to do everything in cash till your debt is in control or probably you are more prepared to use it wisely. We will teach you how to use your credit card more wisely, the right way.

As the saying goes, you can’t measure what you can’t count, so to assess your situation you need to dig out all your bills, receipts, statements, everything that you owe and start totaling them up. I have provide you a simple form that you can key in, download it from the end of this chapter. From the form you will find the “Creditor’s Name”, “Amount Owed”, “Monthly Installment”(the monthly payment you are obligated to pay), “Interest” and “Due Date”(Monthly).

Now having said all this, you need to loosen up. As this is not a miracle as I said earlier, yhou need time to work it out, you have to think long term. Keep your eyes on the goal, it may take a few years, but by the time you emerge as a conqueror of the mountain of debts, you are back in control of your finances.

Project Management – Managing Projects in an Efficient Way

Published by:

Project management problems are commonly faced by companies and organizations especially if it is a big one. If the company finds it difficult to handle it then it can take help from project management offices. Project management offices have become very popular these days. They can handle all sorts of issues relating to management like administrative support helping in project operations, work as a center of excellence for the teams, work as a managerial center and work on all the sections of the project and deliver it on time.

The administrative support provided by the PMO monitors the regular creation, updating and modification of the necessary documents required. These documents can be anything ranging from project charter, quality and communication plan, network diagram risk and much more. The company can choose the particular software that will help the management office to have a follow up or keep a check on the progression of the project work. The PMO project work should be well updated and according to the needs and requirements of the company. They might have to submit the progression report to the company at regular intervals to inform them about the regular updates.

Communication plays a very important part in making the project work a success. The PMO has to pay attention to this aspect of management. There are different people associated with the project. These people have to be given updates about the work in different ways. Business sponsors are one of the most important clients of project management offices. They generally do not have much time for long discussions or presentations. Visual form of presentations, graphs and charts are the best suited forms of communication for these set of people. The project members are highly diversified like there can be analysts, software developers and many other people associated with the project. The project management office has to communicate with them efficiently in the form of a good, updated and well prepared report. Customers are more likely to be interested in the end result rather than the progression of the project. However, it is the office’s responsibility to give them regular updates so that there is no problem when the project is delivered to them.

The project manager plays a very important role in project management. His responsibility is to supervise all the activities of the project and to see if the work is going up to date according to the plan. The tool generally used to communicate the progress and information of the project to the project members, seniors and sponsors is known as a project dashboard which displays the current status of the project.

Thus, these were the various factors and functions which are carried out by the project management office. It is very necessary to handle the project efficiently and deliver it on time. Communication and on time completion are very important factors that should be considered while handling any project. So, project management office is the ultimate key to handle any project from the planning stage to the completion or delivery state.